Solutions · Education

Admissions, course Q&A, alumni — all in one voice.

Knowiz answers prospective students, current students, and alumni — across web chat, WhatsApp, and your help center.

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Use cases

What Knowiz does for education teams

01 · Admissions

Answer the questions that decide enrollment

Deadlines, requirements, scholarships, campus tours. Knowiz captures qualified leads and books admissions calls.

02 · Course Q&A

Per-course agents your faculty trust

Indexed on the syllabus, slides, and announcements. Answers cite the source. Faculty review and approve.

03 · Operations

Registrar, financial aid, IT — answered

Forms, deadlines, payment plans, password resets. Routed to the right office on escalation.

04 · Alumni

Stay in touch without spamming

Event RSVPs, giving questions, mentorship matching. Knowiz remembers the conversation across years.

Sample dialogue

What it sounds like

When is the early action deadline? And can I still apply for the Dean’s Scholarship?

Early action closes November 1st at 11:59pm Eastern. The Dean’s Scholarship is part of that review — no separate application. Want me to email the full checklist?

Admissions, on the deadline

Captures qualified leads and answers the deadline questions that decide enrollment.

Is the midterm cumulative? When is it?

Midterm is Wednesday March 18th, in person — chapters 1–4 of Strang only, not cumulative. (Source: COURSE-SYLLABUS-S26.pdf, p3)

Cites the syllabus, not the internet

Per-course agent indexed on syllabus, slides, and announcements — every answer links its source.

I missed the tuition deadline. What happens now?

A late fee posts after 7 days, registration locks at 14. You can request a payment plan or hardship extension — I’ll route this to Financial Aid with your account flagged. Reply within one business day.

Routes to the right office

Registrar, financial aid, IT — Knowiz answers the FAQ and escalates the complex cases with full context.

Outcomes

What teams see in 30 days

3.2×

More qualified inquiries reaching admissions

<1m

Median first reply on WhatsApp at 2am

47%

Drop in tier-1 registrar tickets

FAQ

Common questions

Configurable retention, role-gated access, audit log. DPA available.

Built for education, ready in an afternoon.

No code, no integration sprint. Bring your data, ship a working agent.

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