“Knowiz replaced our tier-1 inbox in a weekend. Our team now spends time on actual deals instead of answering the same five questions about pricing and integrations. We auto-resolve 92% of inbound and capture 4× more leads than the contact form ever did.”
Your business knowledge, turned into
customer facing AI agents
that don’t sleep.
Knowiz turns your website, documents, FAQs and internal processes into always-on agents that answer questions, capture leads, and route support — on web, WhatsApp, phone, voice, and your help center.
Everything an agent needs
to answer, capture, and resolve.
One knowledge layer. One on-brand persona. One inbox. One analytics surface.
A private knowledgebase, always fresh
Point Knowiz at your website, upload documents, or pull from your team’s knowledge stack. Each source is vectorised, status-tracked, and re-indexed on a schedule — every answer the agent gives stays grounded in your data.
- Websites, files, and integration sources in one place
- Items and characters vectorised, tracked per source
- Live, processing, and idle states surfaced clearly
A chat widget that feels like part of your product
Customers see your welcome message, your suggested prompts, and your brand voice — not a generic chatbot. Knowiz lets you tune the persona, theme, and surfaced sources so the agent is recognisably yours.
- Custom welcome and 4 suggested prompts
- Brand colour, logo, and tone of voice
- Sources surfaced inline with every answer
Every conversation in one timeline. Plus instant insights.
Every conversation across every channel lands in the same inbox. Filter, search, and take over a thread mid-conversation. For every conversation Knowiz drafts a summary, scores sentiment, and recommends next actions automatically.
- All channels in a single feed
- Per-thread summary, sentiment, and next actions
- Take over a live conversation without losing context
See what your customers actually want
AI conversations, unique customers, leads generated, and issues tracked — all on one dashboard with daily breakdowns. Filter by date range and agent; click any number to see the conversations behind it.
- Daily breakdowns of conversations and customers
- Lead and issue tracking, automatic
- Filter by date range and agent on demand
Same agent, every channel your customers use
Web is live today; WhatsApp, phone, in-browser voice, and help-center search are rolling out in beta. One agent powers every surface — same knowledge, same persona, no duplication.
- Web — live now, deploy in minutes
- WhatsApp, phone, voice, and help center — in beta
- One knowledgebase, one persona, every surface
Plug into the tools you already pay for
Sync leads to your CRM, file support tickets in your helpdesk, notify your team where they already work. Knowiz writes to and reads from the systems your team uses every day — and webhooks cover everything else.
- HubSpot for CRM, Freshdesk for support, Slack for notifications
- Webhooks and a typed REST API for the rest
- Two-way sync with scoped tokens
Understands your business and customers.
Delight customers with instant answers, capture leads without missing a beat, and use conversation insights to coach every agent.
Knows what customers are asking and replies in real time with accurate, on-brand answers — no scripts, no decision trees.
Trained on your knowledgebase to deliver smart, consistent answers that stay up to date as your business evolves.
Schedules appointments, files support tickets, qualifies leads, and writes back to your CRM — automatically, with full audit trails.
From your knowledge to a working agent — in under ten minutes.
Connect sources
Drop in your sitemap, FAQs, PDFs, or hook up Notion. Knowiz crawls, chunks, and embeds.
Tune your agent
Pick a persona, set escalation rules, draft a tone-of-voice. Test against real questions.
Deploy anywhere
One snippet on web, scan-to-chat on WhatsApp, SIP for voice, search for help centers.
Watch it learn
Knowiz flags unanswered topics, suggests new sources, and improves week over week.
Built for the way your industry actually talks.
Templates and tone profiles tuned for the questions your customers really ask. Tap any industry to see the full playbook.
Knowiz fields sizing and stock questions, looks up live order status, triages returns, and recommends bundles — all in your brand voice. The questions that decide whether a cart converts get answered in seconds.
From onboarding nudges to billing, technical setup, and entitlement-aware answers, Knowiz lives inside your product and your docs. It deflects tier-1 tickets without sounding like a chatbot, and routes hard ones with full context.
Servicing customers without saying the wrong thing. Knowiz handles balance, transaction, and KYC questions, triages fraud signals, and enforces required disclosures — every conversation logged, every disclosure auto-applied by jurisdiction.
Knowiz answers patient questions about appointments, insurance acceptance, intake, and post-visit care — 24/7, in 34 languages, with every answer cited to your clinical FAQs. HIPAA-aligned, BAA available, clinical advice routed to a nurse.
A 24/7 concierge for any time zone. Reservations, itinerary changes, late check-ins, recommendations drawn from your concierge picks, and after-hours guest questions — handled in your brand voice with stays remembered across visits.
Admissions, course Q&A, registrar, financial aid, and alumni — answered from one knowledgebase across web chat, WhatsApp, and your help center. FERPA-aware, with per-course agents your faculty can review and approve.
Quote requests come in by phone, web, WhatsApp, and email at all hours. Knowiz fields spec questions on voltage, capacity, and tolerance, captures qualified RFQs, and routes the rest to your engineers with the conversation attached.
Tech consultancies, law firms, and accounting practices use Knowiz to qualify inbound prospects, answer engagement-model questions, share case studies, and book intro calls — without a partner staying on the website at midnight.
Property questions, viewing schedules, mortgage basics, neighbourhood info, and document requests — Knowiz answers buyers and renters around the clock and writes booked viewings straight into your team’s calendar.
What teams say after a week with Knowiz.
“The agent answers our trial users at 2am the same way our best CSM would at 11am. Trial-to-paid conversion is up +22% and tier-1 ticket volume dropped 64% in the first month — without us adding a single seat.”
“Quote requests used to sit in someone’s inbox for hours. Now Knowiz qualifies the spec, captures the lead, and routes it to the right engineer in under thirty seconds. We’ve captured 6.4× more qualified RFQs across web and phone without adding a single headcount.”
“Our front desk used to ring all morning with the same questions about insurance, hours, and intake forms. Knowiz handles 92% of patient FAQs automatically and dropped scheduling call volume by 62% — our staff actually has time for patients now.”
“Knowiz qualifies and books viewings around the clock — even at midnight on a Sunday. We’ve 3.1× the booked viewings per listing and every WhatsApp inquiry lands in our CRM as a real lead. The team only walks into showings worth taking.”
“Guests ask the same forty questions across twelve time zones. Knowiz handles all of it in their language with our concierge tone. +38% direct bookings vs OTA, and our average review has climbed +0.4 stars since rollout.”
“Our partners spent half their week on intro calls that didn’t fit our practice. Knowiz now qualifies every inbound, books only the right ones, and emails the prep brief automatically. 4.6× more qualified leads and zero unfit calls last quarter.”
“Prospective students would email and never get an answer over the weekend. Knowiz answers in 34 languages, books campus tours, and captures their interest 24/7. 3.2× more qualified inquiries reaching admissions and a 47% drop in tier-1 registrar tickets.”
Spin up your first agent tonight.
Free for seven days. No credit card. Live in ten minutes.